Shipping Policy

 

Shipping Policy

Vaporizers Australia

At Vaporizers Australia, we are committed to providing fast, reliable, and discreet shipping across Australia. This Shipping Policy outlines how we process, dispatch, and deliver your orders.

Order Processing

  • All orders are processed within 1–2 business days (excluding weekends and public holidays)
  • Orders placed after business hours will be processed the next working day
  • Once your order is shipped, you will receive a confirmation email with tracking details

Shipping Times

We offer Australia-wide delivery with estimated shipping times:

  • Standard Shipping: 2–7 business days
  • Express Shipping: 1–3 business days (where available)

Delivery times may vary depending on your location and external courier factors.

Shipping Coverage

We ship to all regions across Australia, including major cities and rural areas.

Discreet Packaging

Your privacy matters to us. All orders are shipped in plain, unbranded packaging with no indication of the contents.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location and selected shipping method
  • We may offer free shipping promotions on selected orders or minimum spend thresholds

Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email
  • You can track your shipment in real time through the courier’s website

Delivery Delays

While we aim to deliver within the estimated timeframes, delays may occur due to:

  • High demand periods
  • Courier service disruptions
  • Weather or unforeseen circumstances

Vaporizers Australia is not responsible for delays caused by third-party carriers.

Incorrect Address

  • Please ensure your shipping details are correct at checkout
  • We are not responsible for orders delivered to incorrectly provided addresses
  • Additional fees may apply for redelivery or address changes after dispatch

Lost or Damaged Parcels

If your order is lost or arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide your order number and supporting evidence (photos if applicable)
  • We will work with the courier to resolve the issue as quickly as possible

Age & Delivery Compliance

  • Orders may require age verification upon delivery
  • By placing an order, you confirm that you meet the legal age requirements in your region

Contact Us

If you have any questions about shipping or your order, please contact us:

Vaporizers Australia
Email: support@vaporizersaustralia.com